Services

A core value : professionalism

Professionalism is one of the founding values of the Physitek Group. It translates into:

• absolute respect for customers,
• reliable and clear information,
• offers tailored to real needs,
• total integrity in responses to calls for tenders.

These principles guide both commercial relations and technical interventions, and explain the lasting trust of the group’s customers.

Fondis Electronic : technical expertise and innovation.

A French family business, Fondis Electronic relies on a team of engineers and technicians who are specialists in metallurgy. The after-sales service is based in France, with rapid response times, generally within a week.

A major asset of Fondis is the Octopus robot, developed and patented by analyticon. It optimises productivity during the calibration and standardisation stages.

« Once the Octopus has performed the calibration and adjustment, we check that the device is set correctly. We then process the data, and if the accuracy is not sufficient, we readjust the calibrations and restart the tests.’»

– Jérôme Raineri, expert in elemental spectrometry at Fondis Electronic

This rigorous process guarantees the reliability and accuracy of results, while confirming the complementary nature of technology and human expertise.

True to its family spirit, Fondis maintains a high level of stability within its teams and prioritises internal development.

Analyticon : scientific expertise and efficiency

In Germany, Analyticon is renowned for its scientific excellence, with doctors specialising in X-rays. Their theoretical and technical knowledge fuels the search for reliable and rapid solutions for customers.

Analyticon’s after-sales service is distinguished by :

• responsive technical support (including remote support using TeamViewer),
• in-house equipment repairs, avoiding additional costs and delays,
• a disposal service that complies with regulations for devices containing radioactive sources.

This pragmatic and responsible approach illustrates Analyticon’s commitment to staying as close as possible to the needs of its users.

Sirio Analitix: commercial dynamism and versatility

With a young and dynamic team, Sirio Analitix is the group’s representative in Italy. The company stands out for its commercial skills and its ability to cover a wide range of analytical solutions.

From portable non-destructive analysis to laboratory analysis, Sirio offers solutions tailored to various sectors. A true benchmark in Italy for analytical needs, Sirio combines customer proximity with technological innovation.

A European vision that respects differences

Although present in three neighbouring countries, the members of the Physitek Group are committed to respecting cultural differences in their way of working. The group’s strength lies in the complementary nature of its expertise:

• mastery of design and development processes,
• in-depth scientific knowledge of X-rays,
• excellence in sales and customer relations.

Beyond the technical aspects, the Physitek Group has known its customers for decades, understands their expectations and adapts its services with agility.